Nyflextec respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, software products, and services.
Last Updated: 11 Aug 2026At Nyflextec, we respect your privacy and are committed to protecting the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, communicate with us, or use our software products and services. This Privacy Policy applies to the Nyflextec website, software applications, products, services, and related platforms, including AgniPOS, ManagerJi, InnSync, and MeraMed, where applicable. By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy..
Nyflextec is an Indian information technology and software development company based in India. We design, develop, license, implement, customise, and support business software solutions for businesses across different industries. Our software solutions include:
In these Terms, "Nyflextec", "we", "us", and "our" refer to Nyflextec. "You", "your", or "customer" refers to the individual, business, organisation, or other entity using our website or services.
Depending on how you interact with Nyflextec, we may collect the following categories of information.
We may collect information that you voluntarily provide to us, including:
When you use our software, you may provide business information such as:
The type of information collected depends on the Nyflextec product and features you use.
When you visit our website or use certain services, we may automatically collect technical and usage information, including:
This information may be used for security, analytics, troubleshooting, performance monitoring, and service improvement.
Payments for Nyflextec products and services may be processed through third-party payment providers such as Razorpay. We do not intentionally store complete payment card numbers, CVV numbers, UPI PINs, internet banking passwords, or other sensitive payment authentication credentials on our own servers. Payment providers may collect and process payment information according to their own privacy policies and terms. We may receive limited payment-related information, such as:
Nyflextec may use collected information for legitimate business and service-related purposes, including:
We may also use information in aggregated or anonymised form for analytics, research, reporting, and business improvement where the information cannot reasonably be used to identify an individual.
Nyflextec does not sell or rent your personal information. We may share information with trusted third parties when reasonably necessary to provide, maintain, secure, or improve our services. These may include:
Payment processors such as Razorpay may process payment information to complete transactions.
We may use third-party providers for:
We may use third-party services to send:
We may share limited information with professional advisers, accountants, auditors, legal advisers, or other service providers where reasonably necessary for legitimate business purposes or legal compliance.
We may disclose information when required to do so by applicable law, court order, regulatory requirement, or other valid legal process.
You generally retain ownership of the business information and data that you enter into Nyflextec software. Nyflextec does not claim ownership of your business records merely because you store or process them through our software. You are responsible for ensuring that:
Nyflextec processes customer data primarily to provide and support the applicable software and services.
Some Nyflextec products, particularly MeraMed, may be used by clinics, pharmacies, hospitals, laboratories, doctors, and other healthcare-related businesses. Customers are responsible for ensuring that they have the appropriate legal basis, consent, authorisation, and safeguards required to collect and process patient, medical, prescription, employee, or other sensitive information. Nyflextec does not determine the purposes for which customers collect healthcare or other sensitive information. Customers remain responsible for complying with applicable laws and professional requirements relating to such information.
We take reasonable technical and organisational measures designed to protect information against unauthorised access, misuse, alteration, disclosure, or destruction. Depending on the service, these measures may include:
However, no website, software application, server, database, or internet transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you suspect unauthorised access.
We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
The specific retention period may vary depending on the type of information and the applicable legal or business requirements.
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
To exercise an applicable privacy right, contact us using the details provided in the Contact Us section. We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or where we have a legitimate reason to do so.
Our website may use cookies and similar technologies to:
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
We may use analytics and performance tools to understand how visitors interact with our website and to improve our content, usability, performance, and services. Such tools may collect information such as browser type, device information, pages visited, approximate location derived from technical information, and interaction data. Where third-party analytics services are used, their collection and processing of information may also be subject to their respective privacy policies.
We may contact you regarding:
Where permitted by applicable law, we may also send information about products, features, offers, or services that may be relevant to your business. You may request that we stop sending non-essential marketing communications by contacting us or using an available unsubscribe mechanism. We may continue sending essential service and security communications where necessary.
Our website or software may contain links to or integrations with third-party websites, applications, payment services, social media platforms, hosting providers, or other services. Nyflextec does not control the privacy practices of independent third parties. When you visit or use a third-party service, that service's own privacy policy and terms may apply. We recommend reviewing the privacy policies of third-party services before providing them with personal information.
Depending on the infrastructure and third-party services used to provide our products, information may be stored or processed on servers located in India or other jurisdictions. Where information is processed outside India, we take reasonable steps to use appropriate service providers and safeguards consistent with applicable legal requirements.
Our services are primarily intended for businesses, professionals, and adults. Our services are not knowingly designed for children under the age of 18, and we do not knowingly collect personal information from individuals under 18 for independent use of our services. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
If Nyflextec becomes aware of a security incident involving personal information that requires notification under applicable law, we will take reasonable steps to investigate, mitigate, and respond to the incident and provide notifications where legally required. Customers should notify us promptly if they discover or suspect unauthorised access to their account or data.
If Nyflextec is involved in a merger, acquisition, restructuring, sale of assets, investment, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law. Any successor entity will be expected to handle information in accordance with applicable legal requirements.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When changes are made, we may update the "Last Updated" date at the top of this page. Where required by applicable law, we may provide additional notice for material changes. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way Nyflextec handles information, please contact us:
We will make reasonable efforts to respond to your enquiry within an appropriate timeframe.