Please read Nyflextec’s Terms & Conditions carefully to understand the rules, responsibilities, and guidelines governing the use of our website, software products, services, and business solutions.
Last Updated: 11 Aug 2026Welcome to Nyflextec. These Terms & Conditions govern your access to and use of Nyflextec's website, software products, applications, services, support, and related solutions. By accessing our website, purchasing our software, creating an account, or using any Nyflextec service, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.
Nyflextec is an Indian information technology and software development company that designs, develops, licenses, implements, customises, and supports business software solutions. Our software products and solutions include:
In these Terms, "Nyflextec", "we", "us", and "our" refer to Nyflextec. "You", "your", or "customer" refers to the individual, business, organisation, or other entity using our website or services.
You must be at least 18 years old and legally capable of entering into a binding agreement under applicable Indian law to use our services. If you use our services on behalf of a company, organisation, or other business entity, you represent and confirm that you have the authority to accept these Terms on behalf of that entity.
Certain Nyflextec services may require you to create an account. You agree to:
You must not share your account credentials with unauthorised individuals or allow others to use your account in violation of your applicable software plan or licence. For account or security-related concerns, contact us at support.nyflextec@gmail.com.
Subject to your payment of applicable fees and compliance with these Terms, Nyflextec grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the applicable software for your internal business purposes during the applicable licence or subscription period. Unless expressly permitted by Nyflextec in writing, you must not:
Any additional rights or customisation requirements must be agreed upon separately in writing.
Software features, modules, user limits, storage limits, integrations, support levels, and other functionality may vary depending on the product and plan selected by the customer. Nyflextec may provide customisation, configuration, integration, installation, training, or implementation services where agreed upon separately. Custom development or additional services may be subject to separate fees, timelines, specifications, and agreements.
Prices for Nyflextec products and services may be displayed on our website, communicated through our sales team, or provided through a quotation. Unless otherwise stated:
Payment processing may be handled by third-party payment providers, including Razorpay. Such payments may also be subject to the payment provider's applicable terms and policies.
Cancellation and refund requests are governed by Nyflextec's applicable Cancellation & Refund Policy. Different products, licences, subscriptions, custom development services, installation charges, and implementation services may have different cancellation or refund conditions. Customers should review the applicable refund policy before purchasing or renewing a service.
Nyflextec provides software and technology services and does not generally sell physical products through its software platform. Depending on the product or service purchased, delivery may include:
Implementation and delivery timelines may vary depending on the selected product, customer requirements, customisation, data migration, and other technical factors.
You retain ownership of the business information, records, documents, customer information, inventory information, transactions, and other data that you submit or store through Nyflextec services. You grant Nyflextec the limited rights necessary to host, process, transmit, store, and otherwise handle such data solely for providing, maintaining, securing, and improving the applicable services, subject to our Privacy Policy and applicable law. You are responsible for:
For healthcare-related products, customers are responsible for ensuring that their use of the software and handling of patient or medical information complies with applicable laws and professional requirements.
Nyflextec may collect and process personal and business information in connection with the operation of its website and services. Our collection, use, storage, and processing of personal information are described in our Privacy Policy. By using our services, you acknowledge that you have reviewed our Privacy Policy and agree to the processing of information as described there, subject to applicable law.
Nyflextec provides technical support according to the applicable product, plan, or service agreement. Support may be provided through channels such as:
Support response times may vary depending on the product, subscription plan, issue severity, business hours, and support agreement. Nyflextec may periodically release software updates, security patches, bug fixes, improvements, and new features.
We aim to provide reliable and continuous access to our software services. However, we do not guarantee that our services will always be available, uninterrupted, secure, or completely error-free. Temporary interruptions may occur because of:
We will make reasonable efforts to restore affected services where appropriate.
Our software may integrate with or depend on third-party services, including payment gateways, SMS providers, email services, cloud hosting providers, mapping services, authentication services, and other external platforms. Third-party services are governed by their respective terms, policies, and availability. Nyflextec is not responsible for the independent operation, availability, security, content, policies, or actions of third-party services to the extent permitted by applicable law.
All intellectual property rights relating to Nyflextec's software and services remain the property of Nyflextec or its respective licensors unless otherwise agreed in writing. This includes, but is not limited to:
Purchasing or subscribing to a Nyflextec product does not transfer ownership of the underlying intellectual property to the customer.
You agree to use our services responsibly and in compliance with applicable laws. You must not use Nyflextec services to:
You are responsible for activities carried out through your account and for ensuring that your authorised users comply with these Terms.
To the maximum extent permitted by applicable law, Nyflextec services are provided on an "as is" and "as available" basis. We do not guarantee that:
Nyflextec does not provide legal, tax, accounting, medical, or other professional advice through its software. Customers are responsible for obtaining appropriate professional advice where required.
To the maximum extent permitted by applicable law, Nyflextec will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business opportunities, loss of data, or business interruption arising from or related to the use of our services. To the extent permitted by applicable law, Nyflextec's aggregate liability arising from or related to a particular service will not exceed the amount actually paid by the customer to Nyflextec for that service during the three (3) months immediately preceding the event giving rise to the claim . Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
Nyflextec may suspend or terminate access to a service where reasonably necessary, including where:
Where reasonably practicable, Nyflextec may provide notice before suspension or termination. Upon termination, the customer's licence or right to access the applicable software will end, subject to any applicable transition, data-export, or legal requirements. Provisions relating to intellectual property, payment obligations, confidentiality, disclaimers, limitations of liability, and other provisions that by their nature should survive termination will continue to apply.
Nyflextec may modify, update, improve, replace, or discontinue features or components of its services from time to time. We may introduce new features, modify existing functionality, or make changes required for security, legal compliance, performance, or technical reasons. Where appropriate, material changes affecting paid services may be communicated through reasonable channels.
Nyflextec may update these Terms & Conditions periodically. When we make material changes, we may update the "Last Updated" date and, where appropriate, provide additional notice. Your continued use of our services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
Nyflextec will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, government actions, internet or telecommunications failures, power outages, cyberattacks, strikes, epidemics, infrastructure failures, or failures of third-party service providers.
These Terms & Conditions are governed by the laws of India. Subject to applicable law, disputes arising out of or relating to these Terms or Nyflextec services will be subject to the jurisdiction of the competent courts at [Kolkata, West Bengal, India / Insert Registered Office Jurisdiction].
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the maximum extent permitted by law.
These Terms, together with any applicable order form, quotation, service agreement, licence agreement, privacy policy, cancellation and refund policy, and other applicable policies, constitute the agreement between you and Nyflextec regarding the relevant services. Where there is a conflict between these Terms and a separately signed written agreement, the separately signed agreement will prevail to the extent of that conflict.
If you have questions regarding these Terms & Conditions, please contact us:
We will make reasonable efforts to respond to your enquiry within an appropriate timeframe.